If you or someone you know has been attacked you should seek help. If you or anyone else is in immediate danger or seriously injured, you can call 999. If you are on campus, you should tell Campus Safety (01483 683333) that the emergency services are on their way and give details of your location.
You can use our Report + Support service to report any physical attack or assault that you have experienced. You can report anonymously or with your contact details and we will follow this up. The University takes every report seriously and carefully considers what action to take.
If you or someone you know has been physically assaulted there is also a variety of support options available to both students and staff.
For students
Centre for Wellbeing: the University’s team of professional counsellors, and mental health workers offers confidential support.
National Health Service: NHS surgeries in the area provide support with a range of physical health and wellbeing issues. You can also use the NHS service search or call 0300 311 22 33 for details of other local surgeries.
University of Surrey Students Union (USSU) is a free confidential, impartial service where students can get advice and information on academic and personal issues, including advice on procedures and representation at meetings.
The Communities teams are responsible for the general welfare and good conduct within the halls of residence.
Personal tutors are there to support your academic, personal and professional development throughout your time at Surrey. They will refer you to appropriate academic, welfare and support services when necessary. Tutors follow a Code of practice for personal tutoring to ensure they are delivering the best possible help to you.
Disability and Neuroinclusion Service: the University’s dedicated disability advisers can provide advice, guidance, and support to students about a range of practical adjustments to your studies.
Extenuating circumstances: if you feel your studies have been affected by what has happened you can consider applying for extenuating circumstances (ECs).
For staff
National Health Service: NHS surgeries in the area provide support with a range of physical health and wellbeing issues. You can also use the NHS service search or call 0300 311 22 33 for details of other local surgeries.
Human Resources: if you are a member of staff or manager your HR contact will be able to identify the support that’s available for you.
Trade unions: there are three trade unions that represent staff at the University: Unison, Unite and UCU.
The Employee Assistance Programme, BHSF RISE, gives staff access to free personalised, on-demand advice and support from a team of mental health, financial and legal experts, 24 hours a day, 365 days a year.
Other sources of support
NHS 111: Call 111 (24 hours a day, 365 days per year).
If your injuries are severe, go to your nearest Accident and Emergency department. Your local A&E department for Guildford is Royal Surrey County Hospital, Egerton Road GU2 7XX, 01483 571122 (next to Tesco).
Victim Support help anyone who has been the victim of a crime. They can support you coping with the after-effects of crime and help with reporting to the police.