If you think you or someone you know has been bullied or harassed there is a variety of support options available to both students and staff.
You can use our Report + Support online platform to report any bullying or harassment that you have experienced. You can report anonymously or with your contact details and we will follow this up. The University takes every report seriously and carefully considers what action to take.
Support available
Centre for Wellbeing: the University’s team of professional counsellors, and mental health workers offer confidential support. You are encouraged to speak to a member of their ThriveWell team. They can help with a whole range of issues that may be affecting you as a result of the bullying. They offer a range of daily drop-in sessions (Monday to Friday during term-time). You can also pre-book one-to-one sessions (in-person or online) with our advisers. Please also contact them via email if you have any specific questions.
University of Surrey Students Union (USSU) is a free confidential, impartial service where students can get advice and information on academic and personal issues, including advice on procedures and representation at meetings.
The Communities teams are responsible for the general welfare and good conduct within the halls of residence.
Personal tutors are there to support your academic, personal and professional development throughout your time at Surrey. They will refer you to appropriate academic, welfare and support services when necessary. Tutors follow a Code of practice for personal tutoring to ensure they are delivering the best possible help to you.
Disability and Neuroinclusion Service: the University’s dedicated disability advisers can provide advice, guidance, and support to students about a range of practical adjustments to your studies.
Extenuating circumstances: if you feel your studies have been affected by what has happened you can consider applying for extenuating circumstances (ECs).
Temporary withdrawals: if you feel your studies have been affected by what has happened, you can consider applying for a temporary withdrawal from studies. You may wish to discuss this option with your personal tutor. If you are a PGR student, further help and advice can be found by contacting the Research Degrees Office.
Chaplaincy: Our chaplains are from many different faiths and beliefs. We also have non-faith or spiritual chaplains.
Equality, Diversity and Inclusion: the team provides advice, support and guidance on equality, diversity and inclusion related issues to students and staff.
LGBTQIA+ Society: the group exists to further equality for LGBTQIA+ staff, students and the wider LGBTQIA+ communities. It acts as a lead on the University’s initiatives, including the LGBTQIA+ Action Plan and helps to formulate and advise on University initiatives to encourage greater representation of LGBTQIA+ communities in all areas of University life.
Staff Health and Wellbeing Services - additional support for employees of the University of Surrey
Other sources of support
Citizens Advice can provide information on bullying and harassment.
Family Lives provides information and advice on bullying at University.
The Cyber Helpline provides free, expert help for victims of cybercrime and online harm.
You can view the University's policies and procedures on our Harassment and Sexual Misconduct pages.